Terms and Conditions - "Fat Loss Accelerator" Package

Thank you for choosing to work with me. Please read the following terms carefully, as they ensure a smooth and effective coaching experience for both of us.

1. Payment & Billing

"Fat Loss Accelerator" 8 week package a one time payment, paid up front.
This package does not auto renew and will end upon completion.
Refunds will only be issued under specific circumstances outlined below.

2. What's Included

The "Fat Loss Accelerator" package is a fixed 8 week program, where you will receive a training plan, a nutrition plan, a total of 8 personal training (PT) sessions, 8 check-in/weigh-ins and receive support and nutritional guidance over the course.

Each week includes:

1 PT session
1 check-in/weigh-in
Review and tweak to plans

Note: All PT sessions must be used within the 8 week period or be forfeited.

Sessions are to be used weekly and will not roll over into future weeks
No credits, extensions or transfers are offered due to the structured nature of this programme
Extenuating circumstances will be addressed if they occur and handled with discretion.

Upon successful conclusion of the course, the client is invited to continue with any of my other training offerings if they wish, but will not be pressured to do so.

3. Location and Gym Access

All PT sessions take place at:

Invictus Gym
2 Ballyoran Lane,
Dundonald,
Belfast
BT16 1XJ
Northern Ireland

To train with me, you must have a valid gym access that is paid directly to the gym, not to me:

£25/month membership or
£5 per session PAYG fee
Your first visit is free for gym entry

Please note:

Your gym fees are not included in any of my packages or services
I do not cover or reimburse gym access fees
If you arrive without valid gym access, the session cannot proceed and is still charged in full

Changing facilities ARE available at the gym, but I recommend you arrive in your gear, ready to start, or arrive early to change ahead of your scheduled time.

4. Cancellation Policy (24+ hour notice required)

To respect both of our schedules:

You must provide at least 24 hours notice to cancel or reschedule a session.
Cancellations made under 24 hours are charged in full.
No-shows are also charged in full and no refunds will be provided - discretion will be applied in extenuating circumstances.

5. Lateness Policy

Sessions will start and finish at the agreed times.
If you arrive late, the remaining time of the session can be used, but the session will end at the scheduled time.
There are no time extensions, and the full session fee still applies.
If you are more than 15 minutes late without communication, the session is marked as a no-show and charged in full.
Repeated lateness may restrict future booking options, or result in termination of services.

6. Refund Policy

Refunds may be considered if:

I am unable to deliver the training sessions or support promised
A serious medical issue prevents you from training (proof may be requested)
- In such cases, only unused portions will be refunded.
Other circumstances at my discretion

Refunds are not granted for:

Missed sessions or late cancellations
No shows
Lack of gym access fee
Lack of adherence to the guidance and training plans provided
Feedback is not provided, incomplete, or inaccurate
Loss of motivation
Schedule changes
Disappointment in results due to lack of client adherence to the plan
Client inactivity without communication
Personal circumstances affecting attendance outside of those listed above

7. Client Responsibilities

To ensure you receive the best possible experience, you agree to:

Attend PT sessions - Arrive on time, changed and ready to learn
Complete weekly check-ins on the assigned day
Follow the nutrition guidance and training plans
Submit nutrition logs or step counts when requested
Engage honestly at weigh-ins and check-ins
Put effort and consistency into your habits outside of the gym
Understand the gym access requirement and ensure your entry is valid each visit
Communicate concerns, limitations, or anxieties honestly
Follow coaching instructions to the best of your ability and ask questions when unsure
Engage positively and with an open mindset
Respect the gym environment and equipment
Maintain realistic expectations and understand that results require effort and consistency

8. Medical Disclaimer

I am not a medical professional.
If you feel unwell, please notify me as soon as possible.
- The 24-hour cancellation rule still applies unless the circumstances are exceptional.
You must disclose any medical issues or injuries for your safety as they may require adjustments to your training.
If you are using GLP-1 medication (e.g. Ozempic, Wegovy, Mounjaro), you must inform me so I can adapt your training safely.
- If you are considering using GLP-1 medication, you should consult your doctor
- I do not prescribe, recommend, or advise where to source medication.
- All medical decisions must be made with your doctor.