Terms and Conditions - Personal Training Blocks (3/5/10/20)

Please read the following terms carefully so our coaching relationship is clear, structured, and effective.

1. Payment & Billing

All Personal Training (PT) blocks are purchased up front
Payment must be made in full before any sessions are scheduled
Sessions are booked on a first come, first-served basis
- As a block booker, you are able to book your sessions in advance, increasing the likelihood of being able to secure the same day/time, if desired.

Block Validity

Each block is valid for 12 months from the date of purchase
Any sessions not used within this time period are forfeited.
No extensions, rollovers or credits are provided.

This protects scheduling, avoids backlogs, and ensures clients stay consistent.

2. Location and Gym Access

All PT sessions take place at:

Invictus Gym
2 Ballyoran Lane,
Dundonald,
Belfast
BT16 1XJ
Northern Ireland

You must have a valid gym access that is paid directly to the gym, not to me:

£25/month membership or
£5 per session PAYG fee
Your first visit is free for gym entry

Please note:

Your gym fees are not included in the Personal Training price
I do not cover or reimburse gym access fees
If you arrive without valid gym access, the session cannot proceed and is still charged in full

Changing facilities ARE available at the gym, but I recommend you arrive in your gear, ready to start, or arrive early to change ahead of your scheduled time.

3. Cancellation Policy (24+ hour notice required)

To respect both our time:

You must provide at least 24 hours notice to cancel or reschedule a session.
Cancellations made under 24 hours will be marked as a used session within your block
No-shows will also be marked as a used session within your block and no refunds will be provided.

Discretion will be applied in extenuating circumstances.

4. Lateness Policy

If you arrive late, the remaining time of the session can be used, but the session will end at the scheduled time.
There are no extensions, and the full session fee still applies.
If you are more than 15 minutes late without communication, the session is marked as a no-show.

5. Refund Policy

Refunds may be considered if:

I am unable to deliver the session due to my own circumstances
- In these cases, the session may be credited to be used at another date
A serious medical issue prevents you from training (proof may be requested)

Refunds are not granted for:

Missed or late cancelled sessions
No shows
Lack of gym access fee
Expired/unused PT sessions
Loss of motivation of schedule changes
Disappointment in results

Extenuating circumstances will be handled as they occur with discretion.

6. Client Responsibilities

To ensure sessions are productive and safe, you agree to:

Attend PT sessions - Arrive on time, changed and ready to train
Bring a positive attitude and willingness to learn
Follow gym etiquette, respect the training environment and equipment
Communicate any injuries, discomfort, or health concerns
Understand the gym access requirement and ensure your entry is valid each visit
Follow coaching instructions and ask questions when unsure

7. Medical Disclaimer

I am not a medical professional.
If you feel unwell, please notify me as soon as possible.
- The 24-hour cancellation rule still applies unless the circumstances are exceptional.
You must disclose any medical issues or injuries for your safety as they may require adjustments to your training.
If you are using GLP-1 medication (e.g. Ozempic, Wegovy, Mounjaro), you must inform me so I can adapt your training safely.
- If you are considering using GLP-1 medication, you should consult your doctor
- I do not prescribe, recommend, or advise where to source medication.
- All medical decisions must be made with your doctor.