Terms and Conditions - Pay As You Go Personal Training

Please read the following terms carefully so our coaching relationship is clear, structured, and effective.

1. Payment & Billing

All Pay As You Go (PAYG) sessions are charged per session and are paid in full before the session commences
Sessions are booked individually and confirmed when payment is complete

2. Location and Gym Access

All PT sessions take place at:

Invictus Gym
Ballyoran Lane,
Dundonald,
Belfast
BT16 1XJ
Northern Ireland

You must have a valid gym access that is paid directly to the gym, not to me:

£35/month membership or
£10 per session PAYG fee
Your first visit is free for gym entry

Please note:

Your gym fees are not included in the Personal Training price
I do not cover or reimburse gym access fees
If you arrive without valid gym access, the session cannot proceed and is still charged in full

Changing facilities ARE available at the gym, but I recommend you arrive in your gear, ready to start, or arrive early to change ahead of your scheduled time. There are open faced storage facilities on the premises and shower facilities available.

3. Cancellation Policy (24+ hour notice required)

To respect both our time:

You must provide at least 24 hours notice to cancel or reschedule a session.
Cancellations made under 24 hours are charged in full.
No-shows are also charged in full and no refunds will be provided - discretion will be applied in extenuating circumstances.

This ensures fairness and allows unused slots to be offered to another client.

4. Lateness Policy

Sessions will start and finish at the agreed times.
If you arrive late, the remaining time of the session can be used, but the session will end at the scheduled time.
There are no time extensions, and the full session fee still applies.
If you are more than 15 minutes late without communication, the session is marked as a no-show and charged in full.
Repeated lateness may restrict future booking options, or result in termination of services.

5. Refund Policy

Refunds may be considered if:

I am unable to deliver the session due to my own circumstances
A serious medical issue prevents you from training (proof may be requested)
Other circumstances at my discretion

Refunds are not granted for:

Late cancellation
No show
Failure to attend due to: forgetting or personal scheduling errors
Lack of gym access fee

6. Your Responsibilities

To ensure sessions are productive and safe, you agree to:

Arrive on time, changed and ready to train
Bring a positive attitude and willingness to learn
Follow gym etiquette and respect the training environment
Communicate any injuries, discomfort, or health concerns
Understand the gym access requirement and ensure your entry is valid each visit

7. Medical Disclaimer

If you feel unwell, please notify me as soon as possible.
The 24-hour cancellation rule still applies unless the situation is exceptional.
You must disclose any medical issues relevant to training.
If you are using GLP-1 medication (e.g. Ozempic, Wegovy, Mounjaro), please inform me so I can adapt your training safely.
I am not a medical professional.
- I do not prescribe, recommend, or advise where to source medication.
- All medical decisions must be made with your doctor.