Terms and Conditions - Pay As You Go Personal Training
Please read the following terms carefully so our coaching relationship is clear, structured, and effective.
1. Payment & Billing
- All Pay As You Go (PAYG) sessions are charged per session and are paid in full before the session commences
- Sessions are booked individually and confirmed when payment is complete
2. Location and Gym Access
All PT sessions take place at:
Invictus Gym
2 Ballyoran Lane,
Dundonald,
Belfast
BT16 1XJ
Northern Ireland
To train with me, you must have a valid gym access that is paid directly to the gym, not to me:
- £25/month membership or
- £5 per session PAYG fee
- Your first visit is free for gym entry
Please note:
- Your gym fees are not included in the Personal Training price
- I do not cover or reimburse gym access fees
- If you arrive without valid gym access, the session cannot proceed and is still charged in full
Changing facilities ARE available at the gym, but I recommend you arrive in your gear, ready to start, or arrive early to change ahead of your scheduled time.
3. Cancellation Policy (24+ hour notice required)
To respect both our time:
- You must provide at least 24 hours notice to cancel or reschedule a session.
- Cancellations made under 24 hours are charged in full.
- No-shows are also charged in full and no refunds will be provided - discretion will be applied in extenuating circumstances.
This ensures fairness and allows unused slots to be offered to another client.
4. Lateness Policy
- Sessions will start and finish at the agreed times.
- If you arrive late, the remaining time of the session can be used, but the session will end at the scheduled time.
- There are no time extensions, and the full session fee still applies.
- If you are more than 15 minutes late without communication, the session is marked as a no-show and charged in full.
- Repeated lateness may restrict future booking options, or result in termination of services.
5. Refund Policy
Refunds may be considered if:
- I am unable to deliver the session due to my own circumstances
- A serious medical issue prevents you from training (proof may be requested)
- Other circumstances at my discretion
Refunds are not granted for:
- Late cancellation
- No show
- Failure to attend due to: forgetting or personal scheduling errors
- Lack of gym access fee
6. Your Responsibilities
To ensure sessions are productive and safe, you agree to:
- Arrive on time, changed and ready to train
- Bring a positive attitude and willingness to learn
- Follow gym etiquette and respect the training environment
- Communicate any injuries, discomfort, or health concerns
- Understand the gym access requirement and ensure your entry is valid each visit
7. Medical Disclaimer
- If you feel unwell, please notify me as soon as possible.
- The 24-hour cancellation rule still applies unless the situation is exceptional.
- You must disclose any medical issues relevant to training.
- If you are using GLP-1 medication (e.g. Ozempic, Wegovy, Mounjaro), please inform me so I can adapt your training safely.
- I am not a medical professional.
- I do not prescribe, recommend, or advise where to source medication.
- All medical decisions must be made with your doctor.
8. Right to Refuse Service or Cancel
I reserve the right to decline continuation of Personal Training services if:
- The cancellation policy is repeatedly broken
- Payment or gym entry requirements are not met
- Behaviour becomes disrespectful or unsafe
- Safety concerns arise
- Gym rules are not followed
Any prepaid sessions (if applicable) may be refunded at my discretion based on circumstances.