Terms and Conditions - Pay As You Go Personal Training

Please read the following terms carefully so our coaching relationship is clear, structured, and effective.

1. Payment & Billing

  • All Pay As You Go (PAYG) sessions are charged per session and are paid in full before the session commences
  • Sessions are booked individually and confirmed when payment is complete

2. Location and Gym Access

All PT sessions take place at:

Invictus Gym
2 Ballyoran Lane, 
Dundonald, 
Belfast
BT16 1XJ
Northern Ireland

To train with me, you must have a valid gym access that is paid directly to the gym, not to me:

  • £25/month membership or
  • £5 per session PAYG fee
  • Your first visit is free for gym entry

Please note:

  • Your gym fees are not included in the Personal Training price
  • I do not cover or reimburse gym access fees
  • If you arrive without valid gym access, the session cannot proceed and is still charged in full

Changing facilities ARE available at the gym, but I recommend you arrive in your gear, ready to start, or arrive early to change ahead of your scheduled time.

3. Cancellation Policy (24+ hour notice required)

To respect both our time:

  • You must provide at least 24 hours notice to cancel or reschedule a session.
  • Cancellations made under 24 hours are charged in full.
  • No-shows are also charged in full and no refunds will be provided - discretion will be applied in extenuating circumstances.

This ensures fairness and allows unused slots to be offered to another client.

4. Lateness Policy

  • Sessions will start and finish at the agreed times.
  • If you arrive late, the remaining time of the session can be used, but the session will end at the scheduled time.
  • There are no time extensions, and the full session fee still applies.
  • If you are more than 15 minutes late without communication, the session is marked as a no-show and charged in full.
  • Repeated lateness may restrict future booking options, or result in termination of services.

5. Refund Policy

Refunds may be considered if:

  • I am unable to deliver the session due to my own circumstances
  • A serious medical issue prevents you from training (proof may be requested)
  • Other circumstances at my discretion

Refunds are not granted for:

  • Late cancellation
  • No show
  • Failure to attend due to: forgetting or personal scheduling errors
  • Lack of gym access fee

6. Your Responsibilities

To ensure sessions are productive and safe, you agree to:

  • Arrive on time, changed and ready to train
  • Bring a positive attitude and willingness to learn
  • Follow gym etiquette and respect the training environment
  • Communicate any injuries, discomfort, or health concerns
  • Understand the gym access requirement and ensure your entry is valid each visit

7. Medical Disclaimer

  • If you feel unwell, please notify me as soon as possible.
  • The 24-hour cancellation rule still applies unless the situation is exceptional.
  • You must disclose any medical issues relevant to training.
  • If you are using GLP-1 medication (e.g. Ozempic, Wegovy, Mounjaro), please inform me so I can adapt your training safely.
  • I am not a medical professional.
    • I do not prescribe, recommend, or advise where to source medication.
    • All medical decisions must be made with your doctor.

8. Right to Refuse Service or Cancel

I reserve the right to decline continuation of Personal Training services if:

  • The cancellation policy is repeatedly broken
  • Payment or gym entry requirements are not met
  • Behaviour becomes disrespectful or unsafe
  • Safety concerns arise
  • Gym rules are not followed 

Any prepaid sessions (if applicable) may be refunded at my discretion based on circumstances.

By proceeding with payment, you agree to these Terms & Conditions.